FyzzBee has partnered with YLDist.com to provide Young Living Distributors access to professionally designed newsletters and an automated follow-up system to make engaging and connecting with your prospects & customers easier than ever before.
To get started, here's a quick guide on integrating your YLDist Young Living personal website with FyzzBee and using your new email service.
How do I get more benefit from my FyzzBee account?
Looking for more ways to build your business through FyzzBee? Here's a few ideas...
Try sorting your newsletter subscribers by engagement rating and reach out to those with the highest rating.
Use Connect - our automated followup messaging tool - to schedule followup messages/sequences to prospects, customers, and team members.
These features are included with your account and are key components to getting the most out of FyzzBee!
What is the benefit of sending the Team Newsletter?
We typically deliver two types of emails for companies supported by FyzzBee Newsletters: A customer email and a team email designed to help leaders inspire and motivate their team members.
Keep you in consistent contact with your team even during times when you are busy with other stuff.
Provide valuable training tips that can help increase your downline's PRV.
Contain your personal FyzzBee referral link which means you get credit for everyone who opens a FyzzBee account via your referral link.
If you want to start sending Team Newsletters, simply go to your Profile page and activate the toggle button next to the Team Newsletter. And remember to regularly add new team members to your team newsletter list each month.
FyzzBee vs. MailChimp: What's the difference?
With MailChimp you're given a do-it-yourself email design and delivery program. With FyzzBee Newsletters you have a full service email marketing agency at your fingertips. It boils down to this: With MailChimp you do all the work. With FyzzBee, we do all the hard work for you!
For sellers and marketers, the Gmail Promotions folder can be a frustrating thing. But it's a reality that must be endured for those sending email newsletters to customers. Here's how it works and why it exists.
You can refine the view of of your My Contacts list, or dig deeper and filter by Newsletter List, subscription status, tags, and search. Click either the list name or the Search icon to bring up the Filter & Search dialog.
Filtering allows you to isolate contacts who meet certain parameters - for instance, if wanted to view all contacts who are currently subscribed to your Jamberry Customer Newsletter list and tagged "College Friend" and "VIP", you would filter your list like this...
The resulting view would show you every contact in your account that matches these parameters, and the navigation of your Contacts page would change to this...
You can display up to 5 columns of contact details at one time on the contacts page, and you can customize this information by clicking the Column icon to the left of the Email Address header.
A solid blue line will indicate the field that your list is currently sorted by, and an icon will indicate whether the data is sorted in ascending order (0-10 A-Z), or descending order (Z-A 10-0).
To change the sort field, just click a different column header - fields will sort in ascending order by default. To switch the sort order, just click the column header again.
By default, in the My Contacts view, we will show you the Email Address, First Name, Last Name, Phone Number and Birthday fields.
If you switch your view to a Newsletter list (e.g. Jamberry Customer Newsletter), we will swap the Birthday field for the Engagement Rating field.
Additional contact fields are available when you are in a Newsletter list view, including Subscription Status, Engagement Rating, Open Rate, Click-To-Open Rate, Date Subscribed, and Date Unsubscribed. Data shown applies only to the specific Newsletter list you are currently viewing (e.g. Jamberry Customer Newsletter) and not other Newsletter lists the contact may be subscribed to (e.g. Jamberry Team Training Newsletter).
Bulk Actions and a redesigned Contacts page have arrived at FyzzBee, with the ability to search, filter, tag, and subscribe your contacts in a super-easy way. We'll walk you through all of these features so you can get started managing your contacts in a much more efficient way.
One of the great things about FyzzBee is that we offer a deeply personalized email service. That means the newsletters your subscribers receive come from your name, feature your contact information, and showcase you as much as possible.
We also personalize the newsletters for the subscriber, so it's critical that the following guidelines are followed when you use our import form to send us contacts.
Always provide, at the very least, a First Name and an Email Address for each subscriber.
If providing First Names and Last Name, split the First Names and Last Names into separate columns as provided in the import form. Click here for instructions and video.
Do provide birthday's as often as possible. Your subscribers will receive a personalized birthday message on their special day, so make sure you're taking advantage of this feature as often as you can!
And most importantly, respect your customers! Only subscribe those contacts that you know want to receive your newsletters. You should have a recent, and ongoing relationship with each person you put on your list to ensure we maintain the highest of quality standards in the subscriber list we manage for you!
Read on for detailed instructions on how to add new contacts to your FyzzBee account.
Click the Tags icon that will appear at the bottom of the page.
Create a tag by typing in the search box.
Click the tag that appears below the search box to add it to selected contacts. (To remove, click tag under Remove Tags)
Can I add contacts without subscribing them to a newsletter?
Yes. During the process of adding new contacts, you will get to the confirmation page where you can edit contacts and manage their newsletter subscriptions by clicking the appropriate check-boxes for each contact or the check-box on the column header for all contacts.
Video: Sync, Filter & Insert Images of ShopTheRoe Inventory
Create a custom version of the EO 101 series (YLDist integration).
Visit the Sequence Gallery. Find the country version you want to edit and click the Copy icon
Find your copy of the sequence and click the View / Edit icon.
A pop-up window will open, click Edit Sequence below the sequence title.
Edit the messages in the sequence and Save. Remember to give your custom sequence a title that you will easily recognize.
NOTE: Set your sequence as the default Essential Oils 101 Series on the Integrations page so it's used for your Lead Capture Form on your YLDist personal website.
How does Connect work?
So let's say you just met a new potential customer and you want to send them the New Lead Series. Here's how you do it...
Go to your Connect page and click the Messages Gallery tab.
Click Create under the Blank Message Template. Add a title, subject line, and the content of your email.
Video: FyzzBee Connect: Quick Start
How do I create a sequence template?
Sequence Templates save time so you don't have to create a followup series from scratch every time you need to connect with a contact.
Go to your Connect page and click the Sequences Gallery tab.
Click Create under the New Sequence Template.
Click the [+] button under Add Messages to add one of your message templates, or to create a new message from scratch.
Click the message Edit button to make changes to individual emails in the sequence.
Adjust the Send Delay between messages by clicking the Calendar icon.
Click Save & Exit. You can now assign your new template to Contacts in your account.
How do I send a follow-up sequence to a contact?
Automate your follow-ups by scheduling Connect sequences to your contacts.
Go to your Connect page and click the Sequence Gallery tab.
Click Assign under the sequence template you'd like to use, then select Continue.
Next, from your Contacts page click the Options button next to a contact and select the first item listed in the menu to create your followup sequence.
Adjust the Send Delay between messages by clicking the Calendar icon.
Click Schedule & Send, then confirm by selecting Schedule.
How do I send a single message to a contact?
You can also use FyzzBee to schedule and send a single message to a contact. Here's how...
Go to your Contacts page and click the Options button next to the contact and select Send an Email.
Select a message template (or create a message from scratch with the blank message template) and click Add Message. This will create a new follow-up sequence for your contact consisting of a single message.
Choose the delivery date/time for your message and complete any message edits you'd like to make.
Click Schedule & Send, then confirm by pressing Schedule.
How do I customize the included FyzzBee templates?
Go to the Sequence Gallery or the Message Gallery and create a copy of a FyzzBee template by clicking the Copy button. Feel free to change the background, title, description, message order and even the message copy if you want to. Then save it as a new template.
How do I change a sequence from draft to scheduled?
Go to your Connect page and find the sequence you would like to schedule.
Click the Options button next to the sequence title and select Open Sequence.
Review your sequence and confirm the send date / time of your first message in the sequence.
Click the Schedule & Send button at the top of the sequence editor, and then confirm by pressing Schedule.
How do I delete a sequence?
You can delete a sequence up to the point the first message in a sequence is queued for delivery. Here's how...
Find the sequence on your Connect page and click the Options button for that sequence and select Open Sequence.
Click Options in the upper left corner of the sequence editor and select Delete.
If a sequence is already In Progress you can delete unsent messages by clicking the Trash button for each message, or by using the Calendar icon to return the message to Draft status.
What do the message statuses mean (e.g. queued, bounced, dropped)?
Queued is a temporary status between "Scheduled" and "Delivered" or "Scheduled" and "Failed". Messages are typically queued for delivery 15-30 minutes prior to the scheduled delivery time.
A bounced message means that the recipient did not receive the email. The reasons an email may get bounced include a misspelled or invalid address, the recipient's inbox is full, or the message has been marked as SPAM. If one of your messages gets bounced, please confirm the recipient's email address because updating the email address is the most common solution.
A dropped message means that the message will not be delivered. This happens when the recipient's email address is invalid or messages to this address have bounced in the past.
Video: Edit the subject, delivery time and status
Video: Add, remove, and reorder content blocks
Video: Edit the text in a content block
Video: Add inventory images & popup links
Newsletter Builder: Create my own content for the newsletter
When editing the newsletter...
Click the Edit button next to a content block and click the [ + ] icon to insert a content block from the Content Gallery below the block you were viewing.
Select a FyzzBee created content block that has the layout style you want and insert it into the newsletter.
Edit the block by clicking the Edit icon for that block. An editable copy is created. Rename the block and make your changes.
Use the up/down arrows to move the block to a different location in the newsletter.
Once a preview of a newsletter is made available, users can pause, edit, and cancel the delivery of the campaign. Previews are usually available 48 hours or more before the initial delivery date.
Is there a sign-up link for my newsletter?
Yes. Folks can subscribe to your newsletter by visiting your signup page. You can find Your FyzzBee Signup page under your company profile details located here.
What are newsletter subscription status indicators (e.i. subscribed, pending, cleaned, unsubscribed)?
When viewing a Newsletter list you'll see the following subscription status types displayed:
Subscribed: Active Subscribers are registered to receive your emails through FyzzBee and are eligible to receive all future campaigns.
Pending: Pending Subscribers have requested to be added to your newsletter list, but haven't yet confirmed their subscription by clicking the link in the confirmation email FyzzBee sent to them.
Cleaned: When email addresses bounce too many times they are cleaned and removed from your subscriber list. Cleaned addresses help keep unengaged subscribers and spam traps off your list. Check your Cleaned addresses for typos and correct them by editing the Contact if necessary.
Unsubscribed: When a subscriber on your list declines to receive further communications, it's called an unsubscribe. CAN-SPAM and other anti-spam laws require FyzzBee to have an unsubscribe process in place. These subscribers cannot be re-added to your list.
Subscriber Engagement Ratings are designed to give you a quick visual measure of how engaged your subscribers are. To rate your subscribers we take into account things like open rates and click activity, past bounces, unsubscribes, and several other variables that can be used to measure engagement.
Scores are recalculated after each newsletter campaign is sent and updated in your account twice a week.
Newsletters are sent to your full newsletter list and cannot be re-sent to a segment of the list such as recently added subscribers.
As an alternative you can use the CONNECT follow-up feature to send a message to a segment of your list and include a link to the browser version of the newsletter.
TIP: We recommend 'pausing' your newsletter delivery if you think you might add more subscribers in the near future. That way you can add your new subscribers and then schedule the delivery for your full list.
How do I add subscribers to a newsletter list?
There are a couple ways to add subscribers to your Newsletter lists:
First, if you're adding new contacts for the first time, you'll need to import them to your FyzzBee account using the Add Contacts tool. This process will prompt you to add subscribers to eligible newsletters at the end of the import session.
You can also add subscribers to Newsletters in bulk after you've imported them. Simply open your Contacts page and use the checkboxes to select the contacts you'd like to add. Here's how...
Click the Bulk Edit checkbox on the far left side of the contact row for each subscriber you would like to add. A counter at the top of the page will show you how many subscribers are checked.
When you've selected all of the subscribers you would like to add, click the Newsletter icon in the footer of the Contacts page. This will open the bulk actions menu for Newsletters.
Walk through the prompts to add subscribers to your list(s), then click Continue to process the subscriptions.
If adding subscribers causes you to exceed your current pricing tier limits, you will be prompted to pay a prorated upgrade fee for the remainder of your current billing period.
How do I remove subscribers from a newsletter list in bulk?
First, here’s how to find your least engaged subscribers by engagement rating…
Go to your Contacts page. Click the Search icon to filter by a Newsletter list. Then click Update View.
Sort the list by clicking the Engagement Rating column header (this will show you the least engaged subscribers first, and generally these are the ones you'll want to remove if you're looking to clean up your list).
Here’s how to remove multiple subscribers from a Newsletter list in bulk…
Click the Bulk Edit checkbox on the far left side of the contact row for each subscriber you would like to remove. A counter at the top of the page will show you how many subscribers are checked.
When you've selected all of the subscribers you would like to remove, click the Newsletter icon in the footer of the Contacts page. This will open the bulk actions menu for Newsletters.
Walk through the prompts to remove subscribers from your list(s), then click Continue to process the removals.
If applicable, please wait 30 minutes for the bulk removal submission to process before adding the subscribers back on the same newsletter list even if it’s on a different user account.
How can a contact re-subscribe who has previously unsubscribed?
If someone unsubscribes from your mailing list, only they can re-subscribe (you can't re-subscribe them yourself).
Instruct your contact to visit your public FyzzBee sign-up page and re-enter their name on your mailing list signup form. This will trigger a confirmation email to the contact, and once they click the confirmation link in that email they will be re-subscribed to your list.
* NOTE: This will only work if the contact has unsubscribed from your list and is re-subscribing to your list. If the contact has unsubscribed from a different consultant's mailing list and is wanting to subscribe to your list, you will need to contact FyzzBee Support so we can assist you.
What happens if I add a birthday to someone subscribed to my customer newsletter?
One of the features of FyzzBee Newsletters is a special birthday note sent to your customer newsletter subscribers on their birthday.
As with all FyzzBee campaigns, the note is personalized for you, and sent in your name. Our goal is to create a thoughtful and meaningful interaction between you and your customer on their special day. That's why we've purposefully kept this message clean and simple without a lot of ancillary product advertisements.
But it's these types of personal touches that create a strong bond with your customers, and help nurture a long term relationships.
Click the Options button by the newsletter you want to share.
NOTE: Newsletters become shareable once they have been delivered.
How do I downgrade my FyzzBee plan?
Pricing for FyzzBee depends on the number of Newsletter and Connect Follow-Up subscribers active in your account. If you would like to downgrade your current plan, simply remove Newsletter subscribers and limit the number of Connect sequences you activate.
Check out our Pricing Page to review our current plan levels, then refer to these FAQs for help on removing subscribers from your Newsletters one at a time and in bulk.
Changes you make to your subscriber levels will take effect for your next monthly billing period. Preview your next invoice for a projection of what your upcoming bill will look like from FyzzBee.
NOTE: Only users who are on our new pricing tier plans are able to dynamically downgrade their accounts. Refer to the Billing page to review your current plan. If you are currently on one of our old pricing plans, you are eligible to convert your account to our new pricing tiers.
How do I cancel my FyzzBee account?
You can cancel at anytime on the Billing page of your FyzzBee account.
Alternatively, if your account is in good standing you can Pause your subscription for up to 3 months.
Finally, you can always transition to a lower plan tier by reducing the number of Newsletter subscribers or active Connect subscribers.
FyzzBee does not issue refunds. If you are on a paid plan, you can cancel at any time, but you will not receive a refund for any unused portion of your subscription.
How do I add or remove the team newsletter (Pro plan) from my account
You can turn the team newsletter ON or OFF on your Profile page inside your account by clicking the toggle button.
If you are on our old pricing plans, you'll need to convert to the new pricing tiers in order to remove the team newsletter from your profile.
How do I earn affiliate referral fees?
When you share FyzzBee with your colleagues & team you'll earn $2 USD for every referral that becomes a new FyzzBee customer following their 2-week trial period.
There are no minimum requirements to start earning referrals. You only need to have a FyzzBee account that's in good standing (active with no past due balance). Accounts on any pricing tier are eligible for a one-time affiliate referral fee for each new person referred to FyzzBee.
If someone clicks your referral link and then signs up for FyzzBee, we'll know that the referral came from you. If a referral link is not used, then we ask "Who referred you to FyzzBee?," and tie the referral back to you manually.
You can track your number of referrals and referral stats here.
When will I get paid for referrals?
We process affiliate payments at the beginning of each month. If the total amount of affiliate fees due to you is more than $30, we will transfer payment to you via PayPal during the first 10 days of the month. Alternatively, you have the option to donate your payment to charity.
If your unpaid balance is less than $30, we will roll over your balance to the next month and will pay you as soon as your referral balance exceeds $30.
Can I donate my referral fees to charity?
YES! You may optionally choose to donate your referral fees to any of our pre-approved non-profit charities by notifying FyzzBee.